Job Description

Job Description

Job Description

Raines Co. - Your Future is Now

Position Summary : The Golf Beverage Attendant is responsible for providing friendly, timely, and professional food and beverage service to golfers and guests on the golf course. This role ensures players remain refreshed throughout their round while maintaining excellent customer service, cleanliness, and adherence to alcohol service laws and company standards.

We offer  Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Reports to : Director of Food & Beverage

Essential Functions :

• Excellent customer service and interpersonal skills.
• Proficiency with retail POS systems, inventory software, and Microsoft 365.
• Strong organizational, problem-solving, and time-management skills.
• Flexibility to work weekends, holidays, and varying shifts as needed.
• Familiarity with the golf industry.
• Alcohol server certification (TIPS, ServSafe, or state equivalent preferred).
• Minimum High school diploma, GED or equivalent

Duties and Responsibilities :

• Operate the beverage cart or on-course station, providing prompt service to players and guests.
• Maintain an upbeat, courteous, and professional demeanor at all times, representing the club’s hospitality standards.
• Accurately record sales and handle cash, credit, and member charges following company procedures.
• Monitor inventory levels; restock beverages, snacks, ice, and supplies as needed.
• Ensure cart cleanliness, organization, and safety, including proper storage and cleaning at the end of each shift.
• Check player IDs to verify legal drinking age and comply with all alcohol service laws.
• Communicate effectively with the clubhouse, kitchen, and golf staff regarding supply needs, player feedback, and service issues.
• Support golf tournaments and special events as needed, including setup and breakdown.
• Follow all health, sanitation, and safety regulations.
• Provide a friendly and engaging experience that enhances each guest’s round.
• Anticipate player needs and exceed expectations.
• Represent the property with professionalism, enthusiasm, and pride.
• Any and all other duties as assigned

Skills and Abilities :

Strong written and verbal communication skills, with attention to grammar, spelling, and punctuation. Excellent organizational skills and attention to detail. Strong customer service skills and the ability to address member needs professionally and promptly

Physical :

Frequent sitting, standing, bending and moving about the facilities. Handling objects, products and equipment. Using keyboards and other office computer equipment. Working outdoors in all types of weather events, including extreme heat and/or cold. Occasionally push, pull and lift items weighing up to 30 pounds. Must communicate information and ideas so others will understand. Must observe details at close range.

Work Hours and Schedule :

This position may require flexibility in terms of work hours. While the standard work week is typically 40 hours, the demands of the role may frequently require additional hours. The specific schedule and hours will be determined at the discretion of the Company based on business needs.

Other :

Must speak English fluently. Must have excellent written and oral communication skills. Mathematical skills include basic math, budgeting, profit/loss concepts, percentages and variances. Problem solving, reasoning, motivating, organizational and training abilities are often used. Ability to effectively multi-task.

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

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