Operations Support Specialist Job at Jimmy John, Normal, IL

MXhKRHVPdjNQN0MzRWN2SE5memlpWjAv
  • Jimmy John
  • Normal, IL

Job Description

Operations Support Specialist

Status: Full-time

Location: 1717

Fort Jesse Rd, Normal Il 61761

Reports to: Operations Support Manager

Department: Operations
About the Role

The Operations Support Specialist helps our stores run smoothly by managing special projects, improving costs, and supporting field teams. This role owns driver/vehicle programs, vendor coordination, oversees recruiting, and training labor allocations. You'll partner with Directors, DMs, and GMs to turn data into action and keep our standards high.
What You'll Do
• Lead special and quarterly Ops Support projects (including cost-improvement initiatives).
• Maintain the Driver Mileage Reimbursement (DMR) policy and process. Oversee vehicle/driver documentation, audits, and communication to stores. Will also oversee tips and mileage distribution and MVR process.
• Serve as the first point of contact for assigned vendors. Resolve issues, and ensure on-time delivery and service.
• Coordinate Recruiting, Fast Track & Amplified training, and CMX compliance. Support store performance rankings and share best practices.
• Keep district/store depth charts current. Plan training labor allocations with DMs and Directors to meet opening, staffing, and ramp-up needs.
• Work closely with Operations, HR, Finance, and Marketing on cross-implementation of projects.
What You'll Bring
• Project coordination, or store support (QSR/retail preferred).
• Strong organizer who can manage multiple workstreams and deadlines.
• Comfortable with Excel/Sheets, PowerBI or dashboards, and ticketing/workstream tools.
• Clear, friendly communicator, written and verbal.
• Problem solver who uses data and follows through.
• Valid driver's license; occasional travel to stores as needed.
Work schedule
  • Monday to Friday
  • 8 hour shift
Supplemental pay
  • Other
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching

Job Tags

Full time, Monday to Friday, Shift work,

Similar Jobs

Staffing the Universe

EDI Developer Job at Staffing the Universe

 ...14/2025 04/24/2026 Rate: DOE Job Description: We are seeking a highly skilled IBM Sterling Integrator Developer with extensive experience in EDI/B2B integration. The ideal candidate will have 12+ years of hands-on experience in designing, developing, supporting...... 

AdventHealth Corporate

Director Patient Experience Job at AdventHealth Corporate

 ...Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding...  ...team and Department leaders to assist with action plans for patient experience surveys. Leverages analytical, project management... 

LanceSoft

Pediatric Hospitalist Physician Job at LanceSoft

 ...We are seeking a full-time Pediatric Hospitalist to join our well-established, collaborative pediatric team in a hospital . This is an exceptional opportunity to work in a dynamic pediatric setting with access to a broad network of pediatric subspecialists and affiliated... 

Source Medical, LLC

Urgent Care Physician Assistant Job at Source Medical, LLC

 ...PA Urgent Care opening in Maine - Located in York, ME - Portland 45m - Full-time, permanent position - Schedule: M-F, 8-4:30, 8-6 - No Call - Day-Shift We are seeking an experienced Physician Assistant to join our busy Walk-In Care Clinic. This role involves evaluating... 

Applied Materials

HR Technology Business Analyst Workday & HR Systems Job at Applied Materials

 ...A leading technology firm located in Santa Clara, CA, is looking for an HR Technology Specialist to enhance their Workday systems and lead collaborative requirements gathering with stakeholders. In this role, you will analyze existing configurations and recommend optimizations...