Job Description

Full-Time Veterinary Receptionist

Location: Shirlington Animal Hospital - Arlington, VA

About Us:
Shirlington Animal Hospital is a full-service veterinary practice dedicated to providing compassionate, high-quality care for dogs and cats. Our team takes pride in delivering excellent medical care while maintaining warm, welcoming client experiences. We are looking for a motivated and experienced Veterinary Receptionist to join our front desk team.

Position Overview:
As a Veterinary Receptionist, you will be the first point of contact for our clients and play a key role in ensuring an exceptional experience from start to finish. This position requires excellent communication, multitasking, and organizational skills, as well as prior experience in a veterinary setting.

Key Responsibilities:

• Greet clients and patients with professionalism and warmth
• Check clients in and out for appointments, surgeries, and tech appointments
• Answer and direct calls using a multi-line telephone system
• Schedule appointments and manage daily appointment flow
• Accurately maintain and update client and patient medical records
• Process payments and review invoices with clients
• Communicate effectively with veterinarians, technicians, and other team members
• Provide information about hospital services and policies
• Ensure the reception area remains tidy and welcoming

Qualifications:

• Veterinary receptionist experience required
• Proficiency with Avimark software preferred
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Detail-oriented with strong organizational skills
• Compassionate and professional demeanor with both clients and pets
• Reliable and team-oriented attitude

Schedule:

• Full-time position (Monday-Friday, with some Saturday rotation)

Benefits:

• Competitive pay based on experience
• Employee pet care discounts
• Paid time off and holidays

Job Tags

Full time, Monday to Friday,

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