Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A[Customer Service / Remote] - Anywhere in U.S. / Up to $47.3K per year / Medical, dental & vision / 401k match / PTO / Equipment provided + internet reimbursements - As a Billing Support Associate at RxBenefits, you will: Research and resolve routine billing questions and...
...Test Equipment Test Systems Engineer (TSE) at Raytheon summary: The Test Equipment Test Systems Engineer (TSE) at Raytheon designs and develops test systems to ensure the robustness and efficiency of prime hardware across all product lifecycle stages. This role involves...
...Mens Assistant Designer - Lifestyle Collection Focus. The Mens Assistant Designer will support the Mens Design team, primarily focusing... ...professionally while gaining exposure to the full scope of product design and development. Qualifications & Skills ~1+...
...Description Looking for more than just another driving job? Join the #1 team in the #2... ...respect Paid training no septic experience required We take pride in our reputation... ...Do Safely operate a vacuum (pump) truck to clean and service septic systems...
Job Description Job Description Looking for experienced servers and bartenders to work in the clubhouse, occasionally selling beverages around the course.